Customer reviews

Check out what others are saying about the Customer Service Training course.

“The training was awesome. I'm going to apply all these concepts in the my job as a customer care specialist in a medical diagnostics company. Hope my bosses and coworkers signed online for this excellent training.”

Pietro Ferrario

“Well presented, concise and educational”

Errol Taitt

“This was a great course at a really great price! A lot of information, love the transcripts, notes and reference. The quizzes are great too. I would definitely recommend this course and GoSkills.com. Thank you! ”

Michelle R Brown

“Very much detailed and efficient. Thank you. ”

Imi Kozma

“Effective, nice and positive trainer.”

Iwona Hauke

“Extraordinary coach! I have enjoyed the course a lot!!”

Maria Jose Canas

“Very engaging lessons!”

Dave Emmanuel Sibulo Santos

“Practical, wise, & fun!”

Peter

“David is an excellent trainer. His energy and enthusiasm make the course extremely engaging and easy to follow. ”

JAY DOSHI

“Speaker is very personable and knowledgeable. He was easy to follow and upbeat.”

Sonja Moug

“I really enjoyed the course and all of the information. It is very helpful and useful for my job. David was a fabulous speaker. ”

Megan Jeter

“Great training!”

Reynard C. Natividad

“Awesome training! Love the enthusiam. Great content and effective presentation of skills.”

Anonymous user

“I found this class to be fun because of the teacher. I like him. He is engaging, and makes me feel comfortable and relatable. Some of the statistics were higher than I thought. Interesting to learn. ”

Rae Bruno

“I enjoyed the videos and the structure of the course.”

Simona Hoyos

“That is a great course. This course has a lot of information that could be used in our daily life. I enjoyed learning about customer service and plan to apply it in the workplace. I hope to give a class to my employees' soon. It is much needed.”

Anonymous user

“I thought the presenter was excellent!”

Anonymous user

“I found this course beneficial and I hope my staff does too. Thank you.”

Kim

“awesome information!”

Anonymous user

“Really liked the instructor!”

Katie@

“This course provided some excellent ideas and was very inspiring.”

Anonymous user

“Excellent customer services course for beginners learning. ”

Chue

“Great suggestions/ideas that can be applied to virtually any customer service setting.”

Anonymous user

“The course was very educative and the best of it was Mr. David, his enthusiasm and energy was a plus!!”

Isabel Rivera Rodríguez

“Great Course!”

Swati Srinath

“Excellent! Thank you!”

MattandKelley Bailey

“I liked that the lessons were short, but to the point and that David recapped the information at the end of each session. A lot of very good information. Thank you!”

Lisa

“David is an excellent instructor. The way he teaches really sticks. In fact, he is so good, I re-subscribed to GoSkills to finish this course. The lessons are simple but incredibly valuable. Would recommend this course to newbies and as a refresher. 10/10 ”

Monika Lowerre

“Very positive training course, highly recommend taking this course.”

April Miller

“Good job! I like how the course is clear and informative. ”

Rabab Zahwi

“I thought this course was clear, complete, easy to understand, and helpful for delivering better customer service.”

Benji Xochimitl

“I found the course to be very helpful and insightful. ”

Paul Hufnagel

“A fantastic course, and very well presented. Well worth the time, and I will certainly be putting these principles into practice. Very valuable, and worth coming back to watch again in the future to review.”

Anonymous user

“Very energetic and passionate instructor that communicates well!”

Jonathan Coupe

“Excellent course because David makes it so.”

Sam P. French

“Enjoyed the story he told to enhance the learning process of each module.”

Althea Baptiste

“Excellent.”

JESSICA MAHARAJ

“It was awesome. Thank you very much. ”

Fatma

“Exceptional videos. Updating my skills was a real pleasure, thanks to GoSkills I can walk away with the knowledge of how to deal with people with customer service skills and knowledge.”

Lisa

“I like the short videos, they helped to retain the information.”

Michael English

“Very helpful and very informative!”

jeflores@ckjtransport.com

“Extremely useful information. Wish I can give it 10 stars!”

Marissa Patel-Alexander

“This course was excellent! I have learned so much about customer services.”

Seidel Waldron

“I wish there were 10 stars. This course was outstanding! Thank you”

Onika Lynnessa Garcia-Ram

“Very interesting and helpful.”

Edenilson Fernando Larrazabal Alvarado

“Very engaging and informative!”

Fatima

“Very accurate info and very very helpful!”

Rafa Kattán

“This was great! I loved it!”

Sofia

“Extremely Helpful course and David keeps you awake and interested. Found my self laughing outload a few times. After being a Hair Stylists for over 20 years, and now changing my career path, I'd highly recommend this course for future and senior stylists across the globe. ”

Elizabeth Karcher

“Very knowledgeable and informative. Speaker has a very interesting delivery voice. ”

April Medrano

“Thank you! Very inspirational & helpful. ”

Tabita Fonte

“It was great!”

Jeremy Grady

“Great course!”

Michael

“I like this guy, he shows enthusiasm.”

Nick Farrell

“I have no idea how you did it, but this has been the most effective way I’ve been taught! Keep up the great work! Many more people will benefit from this. I am very pleased!”

Kieran

“Reviewed important behaviors and skills necessary for extraordinary customer service.”

Cheryl Marchuck

“David is an excellent teacher.”

Paul R. Rajnauth

“GoSkills was amazing.”

Brandon Sponseller

“It was very helpful 👍🏽”

jeramie

“LOVED it, thanks ”

Dakota

“It was simple and David made it fun to learn about Customer Service”

Chrisalisse Martinez Nunez

“This was my first experience using GoSkills and I enjoyed it. I love the short, concise and relatable segments. Presenter was engaging and enthusiastic which is easily transferable to the viewer. I look forward to many more learning experiences on this platform and will recommend it to others. Thank you for creating this wonderful opportunity and experience.”

Donna Macintyre

“David was amazing. He was engaging, interesting and made great points in all lessons.”

Brian Pipitone

“He was outstanding!”

Pranav Kafle

“Very engaging instructor and not too wordy...easy to watch and listen to and follow.”

Andrea Grace

“I enjoyed this course. The lessons were delivered with excitement and given in short, bite sized segments. The quizzes and final dealt directly with the course content.”

Derek R Boyd

“This course was an excellent course. In my position as a Customer Service Manager in retail, this lesson had me thinking about how I could improve my skills both with my customers and associates. ”

Crystal

“The lesson lengths were perfect for completing and retaining information and the added stories made it very memorable. ”

Cherise

“I have been in customer service my whole life and pride myself, I still learned great skills from this course!”

Ms Bonita Bonogofski

“I enjoyed each session because it was short and easy to understand. ”

Anonymous user

“I found this course very informative”

Hayley Beeby

“Excellent instructor who focuses on the main points to remember. Thank you! ”

Meriem

“Great Course”

Nely Perdomo

“I find this course really helpful to complete our knowledge about customer service and how to treat our customers to make them feel happy and taken care of.”

Giselle Vargas

“This guy was fun to listen to! He provided several new things to incorporate into my customer service experience! ”

Ashley Tipton

“I have been working in customer service for over 10 years and still found this course very helpful and refreshing! David is excellent! ”

Jackie Vicente

“I liked this, it was quick and had some great tips. Language does a huge difference in customer service so I found that I could improve that a little.”

Maria Hernandez

“Excellent Course! Will recommend it to others.”

MARIE FRANCIS

“Amazing!! Very easy to follow. Great lecturer, he explained everything clearly. ”

RHEA JEFFREY

“The material was easy to understand and the lecturer was excellent in his delivery.”

Terry-Ann Lewis

“Excellent content, concise and to the point, trainer was very knowledgeable and had an actual experience to make comparisons and keep you in tuned. The ninja skills learnt here will go a long way in how I approach dealing with customers.”

Sheena Martin

“Great course! Loved the videos and presenter. :)”

Erin Bienkowski

“Loved the way the gentlemen gave detail to the different topics that he talked about. I learned a lot from the review of the test I took after each topic.”

Sharon Middioni